Courier Delivery Executives are also known as Delivery Executives. Individuals in this role are on-the-road staff who are responsible for collecting packages from the local office and delivering them to the customers at their doorstep.
Shipment Classification Agents are also known as Classification Executives. Individuals in this role, who work out of corporate offices, are responsible for updating the system with pre-clearance documentation and creating the Bill of Entry/ Shipping Bill.
The individual would perform handling, sorting, bagging, pickup and delivery of couriers, collection of payment and reporting of daily activities.
Clearance Support Agents are also known as Clearance Process Executives. Individuals in this role are staff who work in corporate offices and are responsible for assessing additional information required for shipment clearance, contacting the consignee/consignor to obtain the required documents and submitting them to the customs to get inbound/outbound shipment clearance.
The individual is responsible for resolving customer queries by co-ordinating with various departments , feeding data into Enterprise Resource Planning (ERP) and analysing them to generate reports. She/he will also undertake retail and institutional sales for courier and provide support for custom clearances for shipments.
The individual is responsible for managing the operations and business decisions with respect to the branch/area, covering service centre operations, last mile, customer service excellence, coordinating with vendors, contractors, business development and performance review.
The individual is responsible for supervising courier centre/hub activities such as courier handling, sorting, bagging, delivery and cash collection. The individual would manage the workforce and equipment deployed and resolve issues to ensure effective and smooth operations.
Individuals are expected to drive the Liquid Medical Oxygen(LMO) tankers safely and efficiently on the assigned route. This role requires the individual to handle hazardous material and liquid medical oxygen. S/he should be able to handle most of the routine break downs that could likely be encountered while driving long distances and through difficult terrains.