E-commerce Delivery Associate delivers packages to customers every day. As a delivery associate, the job role involves delivering packages to homes, retail locations, and other delivery locations. S/he is expected to keep up commitments by exceeding customer expectation and ensuring that customer orders, large or small, are delivered on time at the right place.
The individual performs data analysis, forecasting, manages team, supervises day-to-day operations in order processing and reverse logistics, and prepares daily reports.
The individual is responsible for overall business performance and profitability of the unit. S/he manages category, improves consumer experience, manages product catalogue and design, drives process improvement, forecasts return deliveries and undertake manpower planning.
E-commerce Micro Entrepreneur sells products manufactured by self or by self-help groups, small-scale industries etc. on e-commerce platforms. S/he will handle the end-to-end process, from branding to cataloging to delivery to the end consumer.